Terms & Conditions

Returns

To start a return, please contact us at:
info@carbonknifeco.com

Carbon Knife Co inspects each item before shipping it out to the customer. We want you to be satisfied and confident with your purchase. If you have any questions about an item before purchasing, please email: info@carbonknifeco.com.

Returns accepted only on new and unused items, within 15 days of the delivery date. Carbon Knife Co may apply up to a 15% restocking fee. 

If there are any signs of any use, honing, or scratches on your knife, we will not accept your return. If the original packaging is not in new condition, we reserve to right to refuse your return or apply restocking fee.

Clearance Returns

Sorry, clearance and reduced priced items are FINAL SALE. Thank you.

Shipping Costs

Shipping cost will not be refunded. Returns are at the buyer's expense. If you are shipping an item over $100, please use a trackable shipping service and consider purchasing shipping insurance. We cannot guarantee that we will receive your returned item. Thank you.

Duties & Taxes

Duties and taxes are different for each country. Please, note that they are responsibility of customer after purchase.

Refusing to pay duties and taxes and then returning the item costs our business a lot of time and money. Please, be mindful of extra costs. Thank you.

Disclaimer of Warranty

Carbon Knife Co makes no representations or warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or noninfringement. Carbon Knife Co is not responsible for printing or typographical errors. Prices, fees and availability are subject to change without notice. 

Thank you.

Hello You!

Join our mailing list